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Reporting options and what may happen

A plain-language map of emergency, police, protection, workplace, campus, cybercrime and support routes, with questions to ask before choosing.

In this guide

Different routes do different jobs

Emergency response

Use 112 when there is immediate danger or urgent police, fire or ambulance need. An emergency call focuses on the present risk; it is not a guarantee of a particular criminal, protection or housing outcome.

Police and criminal process

Police can receive information about an alleged offence and may record and investigate under the applicable procedure. Ask for the record or acknowledgement available to you, what happens next, who the contact officer is and how immediate safety concerns will be handled.

Civil or protective relief

For domestic violence, the PWDVA provides a protection framework that can include different forms of relief. A Protection Officer, One Stop Centre or legal aid service can explain available applications, documents and interim safety steps for the particular situation.

Workplace or institutional process

An Internal Committee, school, college or other body may address conduct, safety, access and discipline within its authority. Ask about confidentiality, conflicts, interim measures, timeframes, support persons, appeal or review, and how retaliation will be prevented.

Cybercrime reporting

The National Cyber Crime Reporting Portal is an official route for cybercrime reports. Retain URLs, usernames and original records when safe, but do not keep engaging with an offender to generate more evidence.

Prepare without requiring certainty

Get independent information

NALSA legal aid, Women Helpline 181 or a One Stop Centre can help you understand options. Ask whether the conversation is confidential, what creates a reporting duty and whether you can receive information before providing identifying details.

Take a support person when allowed

Choose someone who will centre your decisions, take notes, help with transport and not speak over you. Check in advance whether they can attend the specific interview, medical visit, hearing or institutional meeting.

Bring what is available, not a perfect case file

A short timeline, identity information, relevant messages and urgent safety concerns can help. Missing documents, delayed reporting, continued contact or an incomplete memory do not by themselves make harm unreal.

Questions to ask at each stage

What is happening now?

Ask the name and role of the person handling the matter, what they are recording, which procedure applies, what the next decision is and how you will receive updates or copies.

What choices and limits do I have?

Ask what is optional, what is required by law or policy, whether you may pause, use an interpreter or accessibility support, request a woman officer where applicable, or seek legal advice before a statement or settlement.

How will safety and retaliation be handled?

Raise threats, stalking, housing, children, workplace contact and digital exposure explicitly. Request a written explanation of interim measures and whom to contact if risk changes.

What can this route not promise?

No service should guarantee arrest, conviction, compensation, confidentiality without limits, a fixed timeline or a particular institutional finding. Clear limits help you combine routes and plan safely.

Words you can use

Opening a reporting conversation

You want process information before deciding

“I want to understand my options. Please explain what you must record, what is voluntary, who will be informed, what immediate safety support is available and what the next stage would be.”

Sources and publication record

Reviewed and approved by the project team · Sources checked .