Accessibility and safety
Accessibility, privacy and safeguarding are foundations. A beautiful interface that exposes someone or blocks assistive technology has failed.
- Version
- 4.0
- Status
- Public standard
- 01
Accessibility release floor
WCAG 2.2 AA minimum; 44×44px preferred major targets; keyboard access; strong visible focus; 200% zoom and reflow; captions, transcripts, alt text, skip links and screen-reader checks in English and Hindi.
- 02
Low-bandwidth and performance
Critical HTML and CSS first. No essential JavaScript dependency, autoplay video, heavy hero animation, advertising code, social tracking on support pages, or unnecessary font weights.
- 03
Privacy by restraint
Use only the approved site-wide page analytics tag. No session replay, advertising audiences or analytics events containing searches, disclosures, plans, evidence or form answers. Do not request location, camera, microphone, contacts or notifications by default.
- 04
Safeguarding
Do not solicit children’s public stories or identifying information. Do not force disclosure before support. Evidence advice is optional and threat-modelled.
- 05
Quick exit
Use only where discovery may create danger. Redirect to a neutral destination without confirmation, preserve no sensitive form data and explain that browser history may remain.